Indobet Malaysia Platform Terms and Conditions

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and indobet ("Platform", "we", or "us"). These Terms govern all aspects of your use of the website, mobile app, and all services provided by indobet.

By accessing any part of the indobet platform, you confirm that you have read, understood, and agree to be fully bound by these Terms. This acceptance remains in effect for as long as you remain a registered indobet member, even during periods of inactivity.

Indobet reserves the right to amend these Terms at any time. The latest version of the Terms will always be available on this page. Continued use of the platform following any amendment constitutes acceptance of the revised terms.

2 Account Eligibility

To register and use the indobet platform, you must meet the following eligibility requirements without exception:

• At least 18 years old or the minimum legal age stipulated by the laws of your jurisdiction, whichever is higher.
• Have full legal capacity to enter into a binding agreement under Malaysian law.
• Not a citizen or resident of any jurisdiction where the use of online gambling platforms is prohibited.
• Not a professional participant, employee, or representative of indobet or any game provider associated with the platform.
• Has never had an account suspended or banned by indobet previously due to fraud or breach of terms.

Each individual is only permitted to hold one (1) account only on the indobet platform. Registering multiple accounts under the same individual is a serious breach of these terms and may result in the closure of all associated accounts and forfeiture of all balances and wins.

3 Registration & Identity Verification

During registration, you are required to provide accurate, complete, and up-to-date information. Required details include your full name as per your identification document, IC or passport number, date of birth, an active email address, and a valid Malaysian mobile number.

The Know Your Customer (KYC) process is part of indobet's standard operations. You may be required to submit identity verification documents such as a copy of your MyKad, a recent bank statement, or other supporting documents before your first withdrawal or when certain limits are reached. Documents are processed within 1–3 business days and stored securely using industry-standard encryption.

You are solely responsible for keeping your account username and password secure. indobet will not be liable for any losses arising from unauthorised access to your account due to your own negligence. Please contact our support team immediately if you suspect your account has been accessed without authorisation.

4 Deposits & Withdrawals

Indobet supports a range of secure and integrated local payment methods for the convenience of Malaysian players, including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, and direct bank transfers in Malaysian Ringgit (MYR).

Deposit: All deposits are processed instantly upon successful payment confirmation. Minimum and maximum deposit limits depend on the selected payment method and will be displayed during the deposit process. indobet does not charge any processing fee for standard deposits.

Withdrawals: Withdrawal requests are processed within 24 business hours for accounts with completed KYC verification. The withdrawal method must match the deposit method used, for security and anti-money laundering purposes. The minimum withdrawal limit is MYR 50 per transaction.

• Your first withdrawal requires completed KYC verification.
• Indobet reserves the right to request additional documentation for withdrawals exceeding a specified amount.
• Withdrawals to third-party accounts are not permitted — the bank account must be in the name of the same registered member.
• Any suspicious withdrawal attempt may trigger additional security checks.

5 Bonuses & Promotions

Indobet offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback offers, free game promotions, and VIP programme rewards. All bonuses are subject to specific rollover requirements as stated in their respective bonus terms.

General conditions applicable to all indobet bonuses:

• Each player is eligible to claim each bonus type once only unless otherwise stated.
• Wagering requirements must be fully met before any withdrawal of bonus funds is permitted.
• Bonus funds may not be transferred between different game categories unless specifically permitted.
• Indobet reserves the right to void any bonus obtained through improper means, fraud, or exploitation of the system.
• Bonus value that has been fully wagered can be withdrawn together with any associated wins.

Indobet reserves the right to withdraw, modify, or terminate any promotion at any time without prior notice. indobet's decisions regarding bonus claims are final.

6 Betting Rules

All bets placed on the indobet platform are subject to game-specific rules for each category. Players are responsible for understanding the game rules before placing any bet.

• Confirmed bets cannot be cancelled or modified.
• In the event of any technical malfunction or service disruption during an active game, indobet will settle bets based on valid system records.
• Odds and payout values may change before a bet is confirmed — the value displayed at confirmation is the one that applies.
• Bets placed after an event or match has ended will be considered void and the stake will be refunded.
• Indobet reserves the right to void any bets placed based on incorrect information or during an evident technical system error.

For live casino and slot games, outcomes generated by a certified Random Number Generator (RNG) are final and cannot be disputed. indobet's RNG system is regularly audited by independent bodies to ensure fairness and transparency.

7 Prohibited User Conduct

To ensure a fair and safe gaming environment for all players, the following are strictly prohibited on the indobet platform:

• Use of automation software, bots, or scripts to interact with the platform.
• Collusion between players to manipulate game outcomes.
• Exploiting any bugs or system vulnerabilities to gain an unfair advantage.
• Money laundering or using the platform for any illegal financial activity.
• Creating fake accounts or providing false identification information.
• Threats, harassment, or offensive language directed at indobet staff or other players.
• Sharing account login credentials with any other individual.

8 Security & Data Privacy

Indobet takes your personal data protection seriously. Our platform uses 256-bit SSL encryption for all data transmissions, ensuring your personal and financial information is always protected in transit and at rest.

The collection, use, and processing of your personal data is governed by the indobet Privacy Policy, which forms part of these Terms. By accepting these Terms, you also accept our Privacy Policy.

• Personal data is used solely for account management, payment processing, identity verification, and service improvement purposes.
• Indobet will not sell your personal data to third parties for marketing purposes.
• Cookies and tracking technologies are used to enhance the user experience — see our Privacy Policy for full details.

For full details on how we handle your data, please refer to indobet Privacy Policy.

9 Account Suspension & Closure

Indobet reserves the right to suspend or close any member's account, with or without prior notice, where there is reasonable cause to do so. Possible reasons include:

• Suspected fraud, money laundering, or other illegal activity.
• Violation of any part of these Terms and Conditions.
• Failure to complete KYC verification within the stipulated timeframe.
• Member-initiated request for account closure or self-exclusion.
• Legal compliance requirements or directives from competent authorities.

Members who wish to close their own account may do so by contacting the indobet customer support team via live chat. Valid balances will be returned to the original deposit method after the required security checks are completed.

10 Liability Limits

Indobet provides its services on an "as is" basis. To the extent permitted by applicable law, indobet shall not be liable for:

• Any financial losses incurred as a result of betting activity on the platform.
• Service disruptions caused by technical factors beyond our control, including internet infrastructure issues, power outages, or natural disasters.
• Any indirect, consequential, or special losses arising from use of the platform.
• Actions or omissions by third parties involved in payment processing or game provision.

Indobet's maximum aggregate liability to any member under any circumstances is limited to the net deposit amount made by that member in the 30 days preceding the arising of the claim.

11 Responsible Gaming

Indobet is committed to responsible gambling practices. We believe entertainment should remain entertainment, and we provide a range of tools to help players stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your budget.
• Loss Limit: Cap the maximum amount you can lose within a set period.
• Time Out: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Option to fully exclude yourself from the platform for an extended period.
• Reality Check: Periodic notifications about the time you have spent on the platform.

If you or someone you know is experiencing gambling-related problems, please seek professional help immediately. More information is available on the Responsible Gaming us.

12 Terms Amendments & Applicable Law

Indobet reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Members will be notified of material changes via their registered email or in-platform notification at least 7 days before the changes take effect, unless such changes are required immediately for security or legal compliance reasons.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in indobet's operating jurisdiction. Any dispute arising from or in connection with these Terms shall be resolved through a mutually agreed arbitration process before any legal action is taken.

This Bahasa Melayu version is the official version applicable to Malaysian players. In the event of any discrepancy between a translated version and the original, the original shall prevail.